# Data Deletion Instructions
Last Updated: May 14, 2026
GreenPing respects the privacy and data rights of all users. Users may request deletion of their account and associated personal data at any time.
## How to Request Data Deletion
If you would like to delete your account or request removal of your personal information from GreenPing, please contact us using the details below:
Email: [info@greenping.in](mailto:info@greenping.in)
Please include the following information in your request:
* Full Name
* Registered Email Address
* Registered Mobile Number
* Business Name (if applicable)
* Reason for deletion request (optional)
## What Happens After Your Request
Once we receive your request:
* We will verify your identity for security purposes.
* Your account and associated data will be reviewed for deletion.
* Certain information may be retained if required by law, security obligations, fraud prevention, dispute resolution, or regulatory compliance.
## Processing Time
Most deletion requests are processed within 7 to 30 business days.
## Data That May Be Retained
GreenPing may retain limited information where necessary for:
* Legal compliance
* Security and fraud prevention
* Financial record keeping
* Enforcement of agreements
* Resolving disputes
## Third-Party Services
If your data has been shared with third-party providers such as Meta Platforms or WhatsApp Cloud API services, their independent data retention and deletion policies may also apply.
## Contact Information
For all privacy or data deletion related requests, contact:
Team GreenPing
Email: [info@greenping.in](mailto:info@greenping.in)
Website: https://greenping.in
Address:
Shop no 15 Sahu Complex Magal Bhawan Raipur 492001
By using GreenPing services, users acknowledge and agree to these data deletion procedures.
